Jarrod Howard
IPAA Councillor (as of AGM Nov 2024)
Deputy Chief Executive Officer Customer Service Delivery
Services Australia
Jarrod commenced as the Deputy CEO Customer Service Delivery at Services Australia in February 2022. Jarrod is responsible for delivering health, child support and social welfare services and managing the Agency’s operational emergency response. Jarrod previously held positions in the agency across Face-to-Face Services, Health, Aged Care and Veterans Modernisation, and managed the Health Programs Division during the Covid-19 Pandemic. Jarrod previously worked for nearly seventeen years in the Department of Defence as an Army Officer and an official in the Australian Public Service. He joined the Army in December 2003 and was commissioned into the Royal Regiment of Australian Artillery. He began his career in the Australian Public Service in 2008.