Recognising cross-agency and/or cross-jurisdiction initiatives where organisations have collaborated to deliver superior outcomes.

This Award acknowledges that the complexity of contemporary challenges within Australia will be addressed in a more comprehensive way when solutions are not limited by structures and hierarchies. Sustained outcomes are achieved through meaningful and ongoing collaboration within and across organisations and jurisdictions.

2024 Collaboration winner

‘Services Australia, Department of Finance, and the Attorney-General’s Department
Bringing statutory declarations into the 21st century’

Recognising initiatives where communities have been deliberately engaged in novel ways and/or have played a key role in designing and delivering superior services, regulations and policies that positively impact the quality of community life.

This Award acknowledges that competing stakeholder views and needs must be considered when designing or changing a policy, program, or project. The extent to which the needs and expectations of different stakeholders will be satisfied may vary, but it is important that they are clearly defined in order to ensure excellent and innovative outcomes.

2024 Community Engagement winner

Australian Bureau of Statistics
ABS social media edutainment

Recognising initiatives that develop and/or apply novel and ingenious analyses, products, processes, services, technologies and/or management practices to create better outcomes for beneficiaries. Breakthroughs also include continuous improvement and repurposing of existing practices.

This Award acknowledges the importance of high-quality thinking when defining a challenge and designing and implementing a response. It is also about the ability to apply an open and constructive mindset and a readiness to explore new ideas and accept new ways of working within the framework that applies to public sector activities.

2024 Breakthrough winner

Department of Home Affairs and National Emergency Management Agency
National Joint Common Operating Picture

Recognising initiatives that deliberately engage with risk and potential failure to build public administration practice to address complex problems.

This Award is about the bold journey of taking on difficult challenges where the path is not clear and failure is part of the improvement process that leads to further learning and better outcomes. This Award acknowledges that underway or complete learning journeys require a willingness to falter and learn from calculated trials, mistakes, and changes in operating conditions in order to future-proof complex issues.

2024 Learning winner

Australian Taxation Office
‘Essentials to strengthen your small business – an online learning solution for small business operators’