Do you recruit, manage or participate on selection panels within the ACT Public Service or Australian Public Service?

This course is ideal if you:

• are responsible for recruiting employees or leading recruitment processes
• participate on recruitment or interview panels
• want to strengthen your understanding of merit-based recruitment and selection
• would like to improve the quality and consistency of interviews and candidate assessments
• want practical strategies to reduce unconscious bias and make better recruitment decisions

Whether you are an experienced hiring manager or new to recruitment, this practical workshop provides contemporary approaches and tools to help you recruit confidently, fairly and effectively.

You’ll develop practical skills to recruit high-performing employees through fair, transparent and evidence-based recruitment practices. Using practical case studies, group discussions and interactive activities, you’ll explore every stage of the recruitment lifecycle, from planning and advertising through to interviewing, selection, feedback and onboarding.

• Apply merit-based recruitment principles and understand the legislative, ethical and governance requirements that underpin recruitment within the ACT Public Service and Australian Public Service.
• Use the ACTPS Professional Capability Framework and APS Integrated Leadership System (ILS) to identify capability requirements and assess candidates consistently.
• Plan an effective recruitment process, including defining role requirements, selecting assessment methods and establishing effective selection panels.
• Develop inclusive recruitment strategies that attract diverse, high-quality candidates while supporting equal employment opportunity and accessibility.
• Recognise common forms of unconscious bias and apply practical techniques to minimise their influence throughout recruitment and selection.
• Conduct objective shortlisting using evidence-based assessment against essential requirements, capabilities, knowledge and experience.
• Design and conduct structured behavioural interviews using the STAR methodology and capability-based questioning techniques.
• Select and apply appropriate assessment methods, including work samples, presentations, written exercises and referee checks, to support robust selection decisions.
• Make transparent, evidence-based selection recommendations that align with merit principles, organisational capability requirements and workforce needs.
• Deliver constructive candidate feedback that supports professional development while maintaining fairness, consistency and organisational reputation.
• Apply best-practice onboarding principles to support successful transition, engagement and early performance of new employees.

Planning to book for a team? A bulk booking discount is available when you register three or more participants or bundle three or more courses.

Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.

If you would like to learn more about this course or our other offerings, please contact the IPAA ACT team on 02 6154 9800 or capability@act.ipaa.org.au.