Are you new to workplace writing, or looking to make your documents clearer, more engaging and easier to act on?

Writing in plain English is an essential skill at every level of the public sector. It helps bridge the gap between your message and your audience, making complex information easier to understand and use.

This course is ideal if you:

• write emails, reports, briefs, guidance, web content or stakeholder communications
• need to explain complex ideas clearly and concisely
• want to make your writing more reader-focused and purposeful
• would benefit from practical techniques to edit and proofread your own work

This practical workshop gives you the tools to write complicated ideas in a clear, accessible style. You’ll learn a repeatable writing process to help you plan, draft, edit and finalise documents more efficiently.

Through practical examples and activities, you’ll see how plain English can improve clarity, reduce confusion and help readers find the information they need.

Key topics include:

• bridging the gap between your message and audience
• the characteristics of plain English
• choosing clear, appropriate language
• writing concisely and removing unnecessary words
• using active and passive voice effectively
• structuring sentences and paragraphs for readability
• using punctuation with confidence
• identifying common problem words and phrases
• proofreading and editing your own work
• reflecting on your personal writing style and improvement areas

• Write clear, concise and reader-focused workplace documents.
• Apply the principles and characteristics of plain English.
• Choose language that is appropriate for your purpose and audience.
• Use active and passive voice intentionally.
• Structure information so readers can quickly understand key messages.
• Edit and proofread documents more effectively.
• Identify common writing problems and improve clarity, tone and flow.
• Develop a practical process for producing stronger documents more efficiently.

Clear writing is a core capability for public sector professionals at every level. It helps you communicate complex information with confidence, prepare stronger briefs

and advice, and make it easier for colleagues, stakeholders and the community to understand and act on your message.

By improving your ability to write clearly, concisely and with the audience in mind, you can strengthen your credibility, support better decisions and deliver more accessible public services.

Planning to book for a team? A bulk booking discount is available when you register three or more participants or bundle three or more courses.

Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.

If you would like to learn more about this course or our other offerings, please contact the IPAA ACT team on 02 6154 9800 or capability@act.ipaa.org.au.