In today’s fast-paced public sector, success relies on your ability to shift seamlessly between managing tasks and leading people.

This full-day, interactive course is designed for public sector professionals who want to strengthen their ability to exercise authority with clarity, build influence with purpose, and respond confidently in complex or ambiguous environments.

You’ll explore the differences and overlaps between management and leadership, and learn when and how to apply each. Through realistic scenarios, group activities, and practical tools, you’ll build the capabilities needed to drive performance, shape culture, and support your team through both stability and change.

Whether you’re supervising a team, managing projects, or supporting decision-making, this workshop offers strategies and space to refine how you manage and lead and do both well.

Management is about getting things done. Leadership is about setting direction and bringing others along. In the public sector, you’re expected to do both often at the same time.

This program is designed to help you understand and strengthen both capabilities. You’ll gain clarity on what it means to manage systems, processes, and performance and how to lead people, influence culture, and support change.

Using public sector-relevant scenarios and frameworks, this session goes beyond theory and gives you tools you can apply straight away. You’ll also have the chance to practise in a safe environment through scenarios, discussions, and reflective exercises.

• Understand the distinct and complementary roles of management and leadership in the public sector and know when to apply each.
• Exercise formal authority with greater skill and confidence, in line with public sector values, legislation, and policy expectations.
• Use practical tools and frameworks to manage people, systems, and performance while also leading teams through ambiguity and change.
• Build greater self-awareness and communication capability to influence, engage, and support others effectively.
• Apply learning through real scenarios involving strategic decision-making, feedback, delegation, and adaptive team leadership.

Planning to book for a team? A bulk booking discount is available when you register three or more participants or bundle three or more courses.

Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.

If you would like to learn more about this course or our other offerings, please contact the IPAA ACT team on 02 6154 9800 or capability@act.ipaa.org.au.