Are you involved in recruiting staff for your agency or department?

This course is designed for managers, supervisors, panel members and HR practitioners who want practical tools to plan and run effective selection processes.

It is ideal if you:

• recruit staff or participate on selection panels
• want to better understand your responsibilities as a hiring manager
• need to conduct fair, consistent and evidence-based assessments
• want to build confidence in interviewing, evaluating candidates and giving feedback
• are looking to strengthen recruitment practices in response to workforce change

If you hire people and want to refine your recruitment skills, this course is for you.

You’ll build practical skills to plan, assess and support effective recruitment processes from workforce need through to candidate feedback. The course explores job analysis, selection criteria, structured interviews, candidate evaluation and the role of the selection panel in making informed decisions.

Through role plays, case studies, group discussion and reflection, you’ll practise applying recruitment tools and identify ways to strengthen your own approach.

Key topics include:

• APS and public sector recruitment guidelines
• workforce planning and anticipating changes to workforce structure
• identifying the capabilities required to deliver business outcomes
• relevant recruitment legislation, policy and selection requirements
• recognising unconscious bias and influences on decision-making
• developing behavioural interview questions linked to selection criteria
• conducting structured face-to-face and virtual interviews
• assessing evidence and evaluating candidates fairly
• building appropriate rapport with applicants
• conducting referee and pre-employment checks
• providing clear, constructive candidate feedback
• refining recruitment strategies in response to change

• Understand relevant public sector guidelines, legislation and policy for selection and recruitment.
• Identify workforce capabilities required to deliver business outcomes.
• Recognise and manage unconscious bias in recruitment decisions.
• Develop behavioural interview questions linked to selection criteria.
• Conduct structured interviews, both face-to-face and virtually.
• Assess candidates and make informed, evidence-based selection decisions.
• Conduct appropriate referee and pre-employment checks.
• Provide constructive feedback to candidates.
• Refine recruitment approaches in response to workforce and organisational change.

Planning to book for a team? A bulk booking discount is available when you register three or more participants or bundle three or more courses.

Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.

If you would like to learn more about this course or our other offerings, please contact the IPAA ACT team on 02 6154 9800 or capability@act.ipaa.org.au.