Enhance your capability, confidence, and strategic value in a contemporary public sector context

Course overview

This course enables Executive Assistants to boost their strategic value, resilience, and influence within a dynamic public sector environment. Through an interactive workshop with practical reflections, participants enhance organisational and communication skills, establish trusted relationships, and develop adaptable leadership. The program promotes confidence, professionalism, and wellbeing while connecting EAs with a supportive peer network.

Key learnings
  • Strengthen resilience, adaptability, and decision-making skills to help leaders navigate complexity and change.
  • Improve organisational, communication, and relationship-building abilities to manage priorities and build trust.
  • Enhance wellbeing, presence, and professional impact while connecting with a supportive peer network.
Who

Executive assistants

Are you an Executive Assistant (EA) in the Public Sector looking to enhance your influence and effectiveness in a changing public sector environment?

Are you ready to strengthen the professional and interpersonal capabilities needed to support executive leadership at a strategic level?

Would your agency benefit from your ability to operate with greater foresight, resilience, and professionalism?

This course is designed to support EAs who play a pivotal role in enabling good public administration, and who are seeking to elevate their contribution as trusted advisors and collaborators.

This program is aligned to IPAA’s commitment to strengthening the capability of public sector professionals. By investing in your growth as an Executive Assistant, you will be better placed to:

  • provide strategic support to senior leaders
  • navigate change with professionalism and confidence
  • contribute to public purpose with clarity, integrity, and impact

The role of an Executive Assistant is critical to the smooth functioning of government departments and agencies yet often undervalued. This course will empower you with the confidence, tools, and strategic mindset to excel in high-performance, high-trust environments.

Enhanced capability to:

  • demonstrate resilience and adaptability in supporting executive leaders through complexity, reform, and change
  • apply advanced organisational and communication skills to manage competing priorities, stakeholders, and expectations
  • solve problems and make sound decisions under pressure by drawing on judgement and initiative
  • build trusted relationships and professional rapport across diverse teams and levels of leadership
  • operate effectively in hybrid and digital environments, using tools and technology to support executive functions
  • manage increased scope and expanded responsibilities through practical time and task management techniques
  • strategies for self-care and work-life balance, aligned with sustainable high performance

Planning to book for a team? A bulk booking discount is available when you register three or more participants or bundle three or more courses.

Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.

If you would like to learn more about this course or our other offerings, please contact the IPAA ACT team on 02 6154 9800 or capability@act.ipaa.org.au.

Course details

Dates 28 & 29 July 2026

Delivery This course is delivered over two half days using Microsoft Teams.

Cost $499

Time 9AM - 1PM each day

Register here

Course details

Dates 7 & 8 October 2026

Delivery This course is delivered over two half days using Microsoft Teams.

Cost $499

Time 9AM - 1PM each day

Register here

Early bird pricing

Cost $424.15

Bulk registrations and bundles

Cost $399

Contact us

Our partners

Tier 1 corporate partners
Tier 2 corporate partners
Tier 3 corporate partner
OCM
In-kind partner