James Roberts
General Manager, Fraud and Scams Strategy and Governance
Commonwealth Bank of Australia
James is currently the general manager of fraud and scams strategy and governance at the Commonwealth Bank of Australia (CBA), overseeing the bank’s strategic approach to the prevention, detection and response to external fraud and scams. James serves on the board of the Australian Financial Crime Exchange.
He has worked in the financial services and fraud industry for over 20 years and has extensive experience in investigating and managing fraud and financial crimes. James was previously general manager of CBA’s group investigations, intelligence and fraud advisory division and holds a bachelor of science, majoring in psychology.
Prior to emigrating to Australia in 2015, James was the head of group financial crime control at Standard Bank in South Africa managing their prevention, detection, and response to external and internal fraud. During this time, James was also a long-standing member of the Commercial Crime Steering Committee at the South African Banking Risk Information Centre (SABRIC).
